Brazilian Journal of Pain
https://brjp.org.br/article/doi/10.5935/2595-0118.20220069-en
Brazilian Journal of Pain
Artigo Original

Credibility, accuracy and readability of patient-oriented information about low back pain on Brazilian websites: a mixed-method review

Credibilidade, acurácia e legibilidade das informações orientadas ao paciente sobre dor lombar em sites brasileiros: uma revisão de método misto

Thamires Prazeres Alonso; Raiany Pires dos Santos; Igor Macedo Tavares Correia; Leandro Alberto Calazans Nogueira; Ney Meziat Filho; Felipe José Jandre Reis

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Abstract

BACKGROUND AND OBJECTIVES: Low-quality online health-related content may lead to ineffective or harmful decision-making from patients related to their healthcare. The aim of this study was to evaluate the credibility, accuracy and readability of web-based content on Brazilian websites. 
METHODS: This is a mixed-method review with exploratory sequential design. Google was selected as the search engine for retrieving web-information about low back pain (LBP) in Brazilian websites. We assessed the URL on three domains: credibility, accuracy, and readability. Qualitative analysis of each URL was performed in three steps: (1) organization into thematic units; (2) data exploration; and (3) interpretation of the data and summarization.
RESULTS: Credibility was assessed in 135 URLs, 72 (53%) URLs had no authorship, 119 (88%) did not mention the sources of their information, none presented a declaration of conflict of interest or the declared source of funding, 76 (56%) URLs present the date of creation. Accuracy was assessed in 121 URLs and none fully adhered to the guidelines. Readability was assessed in 128 and texts were classified as “very easy” or “easy” to read. Five main themes emerged in the qualitative analysis: (1) Explanations and causes for low back pain, (2) diagnosis, (3) recommendation about treatment, (4) recommendation for coping and self-management, and (5) lifestyle factors.
CONCLUSION: Content analysis of web-based searches on the Brazilian Portuguese language demonstrated low credibility standards, mostly inaccurate information, and moderate-high readability levels about low back pain. 

Keywords

Access to information, Consumer health information, Information dissemination, Low back pain, Medical informatics

Resumo

JUSTIFICATIVA E OBJETIVOS: O conteúdo on-line relacionado à saúde quando apresenta baixa qualidade pode levar a tomadas de decisão ineficazes ou prejudiciais por parte dos pacientes. O objetivo deste estudo foi avaliar a credibilidade, acurácia e legibilidade do conteúdo em sites brasileiros.
MÉTODOS: Esta é uma revisão de método misto com design sequencial exploratório. O Google foi selecionado como o mecanismo de busca para recuperar informações da web sobre dor lombar em sites brasileiros. Avaliamos os URL em três domínios: credibilidade, acurácia e legibilidade. A análise qualitativa de cada URL foi realizada em três etapas: (1) organização em unidades temáticas; (2) exploração de dados; e (3) interpretação dos dados e resumo.
RESULTADOS: A credibilidade foi avaliada em 135 URLs, 72 (53%) URLs não tinham autoria, 119 (88%) não mencionavam as fontes de suas informações, nenhuma apresentava declaração de conflito de interesse ou fonte de financiamento declarada, 76  (56%) URLs apresentam a data de criação. A acurácia foi avaliada em 121 URLs e nenhuma aderiu totalmente às diretrizes. A legibilidade foi avaliada em 128 e os textos foram classificados como “muito fáceis” ou “fáceis” de ler. Cinco temas principais emergiram na análise qualitativa: (1) Explicações e causas da dor lombar, (2) diagnóstico, (3) recomendação sobre tratamento, (4) recomendação para enfrentamento e autogerenciamento e (5) fatores de estilo de vida.
CONCLUSÃO: A análise de conteúdo de pesquisas baseadas na web, no idioma português do Brasil, demonstrou baixos padrões de credibilidade, acurácia e níveis moderados a altos de legibilidade sobre a dor lombar. 

Palavras-chave

Acesso à informação, Disseminação da informação, Dor lombar, Informação de saúde ao consumidor, Informáticas médicas. 

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Submetido em:
09/12/2022

Aceito em:
13/01/2023

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